At Shri Music, we want you to be completely satisfied with your purchase. This Return Policy explains how you can return or exchange items if you are not fully satisfied.
Eligibility for Returns:
- Items can be returned within 7 days of delivery.
- To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.
- Digital products, such as music downloads and online subscriptions, are non-refundable.
How to Initiate a Return:
- Contact us at srianalogaudio@gmail.com with your order number and reason for the return.
- We will provide instructions on how to ship the item back to us.
- You are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped or defective product).
Refund Process:
- Once we receive your returned item and inspect its condition, we will notify you via email about the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 7-10 business days.
Exchanges:
If you wish to exchange a product for a different size, color, or item, please contact us at srianalogaudio@gmail.com. Exchanges will be processed depending on product availability.
Non-Returnable Items:
- Customized or personalized items.
- Sale or clearance items.
If you have any questions regarding our return policy, please email us at srianalogaudio@gmail.com.